Refund Policy
Effective date: 24 August 2025
Introduction
At Flyowings, we aim to make travel planning hassle-free. We recognize that plans may change, so we’ve designed a transparent refund policy to keep you informed.
Refund Eligibility
Refunds are subject to the terms of third-party providers (e.g., airlines, hotels, or activity operators).
- Some bookings may be non-refundable.
- Some may incur cancellation fees, disclosed during booking.
Cancellation Requests
To request a refund, contact our customer support team or cancel via your booking agent (if applicable).
Refunds are processed only after we receive confirmation from the service provider.
Processing Time
Approved refunds typically take 7–10 business days to reflect in your account, depending on your payment method and bank processing times.
Fee and Exceptions
| Cancellation and Refunds | Ticket Cost Refund (Domestic) | Ticket Cost Refund (International) | Service Fees Refund (Domestic) | Service Fees Refund (International) |
|---|---|---|---|---|
| Within 24 Hours – US Origin Bookings | 100% | 100% | 100% | 100% |
| Same day before Midnight – NON US Origin | 100% | 100% | 100% | 100% |
| After 24 Hours (*ticket cost non-refundable, future credit may apply) | 0 | 0 | 0 | 0 |
Partial Refunds
If only part of your booking is canceled, you may be eligible for a partial refund based on the service provider's policy.
Non-Refundable Services
Certain bookings, including discounted or promotional offers, may be designated as non-refundable. We strongly recommend reviewing the specific terms before finalizing your reservation.
Need Assistance?
For any refund-related inquiries or support, please contact our customer service team:
Email: contact@flyowings.com
Phone: +1 (888) 887-4846