Cancellation Policy

Introduction

We understand that plans change, so we’ve designed our cancellation process to be as smooth and transparent as possible. Below, you’ll find all the details about your options and responsibilities when canceling a booking with Flyowings.

How to Cancel a Booking

• Cancel directly through your Flyowings account or by contacting our customer service team.
• Provide your booking reference number and relevant details to initiate cancellation.
• Requests must be submitted within the timeframe set by the service provider (e.g., airline, hotel, activity operator).

Cancellation Fees & Refunds

• Fees: Charges vary by provider, booking type, and cancellation timing.
• Eligibility: Some bookings (e.g., promotional rates) may be non-refundable. Refunds follow the provider’s policy.
• Processing Time: Refunds, if approved, typically reflect within 7 business days (varies by payment method/bank).

Partial Cancellations

Canceling part of your booking (e.g., one passenger or night) may qualify for a partial refund, subject to the provider’s terms.

No-Show Policy

Failure to cancel before the booking date may result in no refund and/or charges for the full booking amount.

Booking Modifications

Need to change dates or services? Contact our team. Note: Modifications may incur fees or price adjustments per the provider’s policy.

Service Provider Policies

As an intermediary, Flyowings adheres to the cancellation terms set by providers (airlines, hotels, etc.). Always review their policies before booking.